Continuously receive "Password reset request" and "Password reset" emails

Goblin Times

Goblin Times

Verified User
Joined
Dec 31, 2019
Messages
23
Location
Fort Smith, Arkansas, US
I recently reset my password and now I'm getting "Password reset request" and "Password reset" emails constantly. They keep coming every hour exactly alternating between "Password reset request" and "Password reset". I'm not sure what is causing this or if someone is trying to get access to my account.

I apologize if this is not the correct forum for this but I didn't see a forum that best fits this issue.

EDIT: Oh yeah, these emails are coming from the DA forum's email address.
 
Yeah well... seems a Xenforo bug to me. Not everybody has it, but some people do. Check this":

Anybody else keep getting pm notifications?

Anybody else having this issue? I'm using pm notifications by email So when a user sends me a pm (conversation) I get an email. Since a couple of days, the DA forum keeps sending me notifications of the new conversation until I've read them. That's very odd and annoying too. I notified DA about...
forum.directadmin.com forum.directadmin.com

It also happens with thread notifications. Password reset mails will stop after several days.

Out of curiosity, which browser are you using? I'm using Firefox.
 
Hi guys,

Thanks for the report. I've found a few log entries that might be related, and have made some local changes.
Let me know if the problem persists, and I'll try a few other things.

John
 
Hello John.
In this case I will enable notifications again so I can have a better test. Forum is slow though at the moment.
I just got 1 test email from you, so now I will also monitor if this will repeat itself or if it will just stay with that one.
 
Slowness likely from me recompiling all services. Thanks, we'll get to the bottom of the issue :)
John
 
Richard G said:
Yeah well... seems a Xenforo bug to me. Not everybody has it, but some people do. Check this":

Anybody else keep getting pm notifications?

Anybody else having this issue? I'm using pm notifications by email So when a user sends me a pm (conversation) I get an email. Since a couple of days, the DA forum keeps sending me notifications of the new conversation until I've read them. That's very odd and annoying too. I notified DA about...
forum.directadmin.com forum.directadmin.com

It also happens with thread notifications. Password reset mails will stop after several days.

Out of curiosity, which browser are you using? I'm using Firefox.
Click to expand...
I'm using Microsoft Edge and Google Chrome

DirectAdmin Support said:
Hi guys,

Thanks for the report. I've found a few log entries that might be related, and have made some local changes.
Let me know if the problem persists, and I'll try a few other things.

John
Click to expand...
It seems like they have stopped. Last ones were at 8:09 AM and 9:05 AM.

Notifications for replies to this thread are ok, only got emails for just the replies here.
 
Up.
I don't know what changed. But as of today, so Thursday september 10th, the issue is occuring again.
Getting multiple pm notifications again.
 
Still scratching our heads on this one. No exim mainlog errors, nor apache errors.
The xenforo logs (in their GUI) are showing a timeout in the Xenforo's:
Code: 
src/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/AbstractSmtpTransport.php:404
It was referencing the job.php, so I checked in there, and the docs made reference to jobMaxRunTime=8. I've added a jobMaxRunTime=30 to the config.php... no effect (not sure that's related anyway).
As the emails do appear to be making it out, the "timeout" in question is likely at the end of the smtp connection.. To speed things up to reduce the odds of it hitting, I've changed exim to handle the connection a bit quicker (no helo delays).. but not sure it actually affects the timeout.
@Richard: ran a smtp test to your email.. no errors there.

We'll see how the exim changes affect it.. but seems to be specific to the activity-triggered job run.
If this continues, I'll try a CLI based cron for jobs instead of the activity based trigger.

If that still fails, last resort is back to php mail().

I'm creating a XF support ticket now, they may have a better idea.

John
 
I've indeed seen the normal email test. No issues there yet. However, 8 minutes before, again I got the 3rd conversation reminder of a conversation I already read.
Normally it should not be an issue with an activity-triggered cron, this always worked fine on vBulletin and SMF as far as I know. Odd issue since not everybody is experiencing this issue.

DirectAdmin Support said:
If that still fails, last resort is back to php mail().
Click to expand...
Or maybe the XF ticket can put a light on this. Maybe it has to do with some kind of caching like redis or something, very odd.
Thank you for looking into this again.
 
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