creating subdomain, bandwidth errors

[AuntieSocial]

Hi,

I'm having trouble viewing bandwidth for a user, and with setting up a subdomain for same user.

from admin panel > Show All Users >

I select user and in the 1st table under 'Bandwidth' I get: error
(under 'Disk Usage', 'Log Usage' , fields are empty)

I login as 'user' > Subdomain Management >
I get:

Error executing your request

Details

Unable to read domain configuration files

I'm not sure if these two issues are related, but I do not have this issue with other user accounts.

Appreciate any help on this.

thanks

 

[AuntieSocial]

issue seems to be resolved

resolved issue: seems to have been a permission problem

searched the forums.
didn't find same issue, but solutions for other issues in regard to permissions seems to have done the trick.

You can repair any user.conf and/or reseller.conf to a useable state, after which you can reset the limits.

To repair a reseller named bob with domain bob.com, you'd type:

cd /usr/local/directadmin/scripts
./fix_da_user.sh [b]bob[/b] reseller [b]bob.com[/b]

which will also fix any user.conf settings that reseller may be missing as well.

The same method applies to fixing users, just use "user" instead of "reseller".

I tried reseller, didn't work in my case, but when I used user, it worked.
source: Reseller admin is missing 'bandwidth' from their reseller.conf


I also had to rebuild da permissions

cd /usr/local/directadmin/scripts
./set_permissions.sh da_files

source: unable to add new packages / users