ping works.
Something is running on port 25, but it may not be the mailserver; it never responds.
Something is running on port 21, but it may not be the ftp daemon; it never responds.
Something is running on port 22, but it may not be the shell daemon; it never responds.
No response on port 80 (http), 443 (https), or 2222 (DirectAdmin).
The problem could be anything: perhaps a massive system attack; perhaps a hacked system used by spammers or malware distributors, perhaps just a badly broken firewall, perhaps a simple runaway process keeping the server busy.
The IP# is owned by "Colo 4 Jax".
Are they your provider?
The whois service tells me the following about them:
colo4jax
[email protected]
200 W. Forsythe
Jacksonville, FL 32202
US
904-535-7040
I don't know if the email address or the phone number will get you anywhere; the phone number is answered by a man who appears to only speak spanish.
If you can't reach them you might try their nameservice provider; also from the whois service:
Barnes, Ray
[email protected]
Tical Network Solutions
112 West Adams Street
Jacksonville, FL 32202
US
904-722-0800
I don't know anything about them but I'd bet their email and phone number will work. Of course they may not be able to help you.
(I used to know everyone on the 'net in Jacksonville, but that was back in the 90s. I started my first webhosting business in Jacksonville in '95.)
Do you own the server? If so, I'd go pick it up.
If not, if you're renting it, then I sure hope (a) you have backups and (b) you haven't paid too far in advance.
Usually when this occurs the problem is a simple reboot. If they won't do that for you, then they're not providing the server.
Of course there's always the possibility they're sending you an email reply which you're not getting because they're on a blocked IP#. Since they don't publish an spf record there's no way to tell.
Of course I may be wrong; they may not even be Colo4Jax.
But that's all I can come up.
Obviously you can't use the server if you can't get into it.
And for the future: don't buy a product from somone you can't reach by email and telephone, and even by snailmail, depending on your comfort level. Do your due diligence before you buy.
Jeff