DA Wont install.

[Csanders]

Hi,

I just purchased a license, and it wont install.

it says
"You are not authorized to download the update package with that client id and license id for this IP address. Please email [email protected]"

I double checked all of the info, and it is all correct,

However,

I noticed that on my license page, it says "Dec 31 1969" for the expiry date, I think this may have something to do with it.

Thanks,
Carl

 

[jmstacey]

I noticed that on my license page, it says "Dec 31 1969" for the expiry date, I think this may have something to do with it.

I would say that is your problem if the licence is expired
I suggest emailing DirectAdmin and they should be able to fix your license, since DirectAdmin wasn't even around that long ago.

 

[Csanders]

Yeah, I emailed them

I wonder what caused it to come up as 1969 ?

Hell, I bet the creator of DA wasn't even born yet

-Carl

 

[nobaloney]

DirectAdmin uses that 1969 date to indicate a license hasn't been approved yet.

DA licenses must be manually approved by the company before they'll work.

Jeff

 

[Csanders]

Yeah, Its installed now

Now a named/bind problem started, I emailed you guys about it. So check your email

-Carl

 

[nobaloney]

"you guys"?

I didn't see any response to this thread from anyone at JBMC.

You should probably contact their support group directly.

Jeff

 

[Csanders]

I sent the email to [email protected]

-Carl