We've recently started having an email limitation problem. According to the DA control panel, one of our users on one day shows as having sent 400+ emails. Our understanding is that this count is reset every night because the limit in the next column is expressed in xx/day. The next day, the emails sent for this customer is showing 500+. It appears that the daily email count isn't resetting. We've gone through the help documentation to verify that the cron file is creating the task.queue file and that dataskq will run. However, it seems as if the email count is being reset on a monthly basis instead of a daily basis.
Any ideas?
Thanks,
Donovan Adkisson
Manager
Plant TiftNet, Inc.
Any ideas?
Thanks,
Donovan Adkisson
Manager
Plant TiftNet, Inc.