Ded & Res providers - How many customers do you get?

E

eean

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Joined
May 8, 2005
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2
I have a couple of questions.

First:

Im wondering if anyone here can suggest any hosting companies which offer DA based reseller accounts.

Im also wondering if there are any companies which offer fully managed dedicated DA servers.

Second:

cPanel/WHM is the most used control panel, but I personally like DirectAdmin. What Im worried about, is losing customers and potential business because I dont offer cPanel/WHM.

Do you guys still get allot of customers, even if you only offer DA?
 
Practically everybody on these forums offer some sort of services related to DirectAdmin (why else would we be here :p )

cPanel/WHM is the most used control panel, but I personally like DirectAdmin. What Im worried about, is losing customers and potential business because I dont offer cPanel/WHM.
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That depends on how you look at it. Unfortunately most people look for the lowest price instead of service and come to regret it later.
 
We've had no problem offering DA, and I don't really agree that CPanel is the most widely used hosting panel.

Perhaps they are for hosting at the low-end, but we're a bit higher than the low end, as we're a full-service full-support company.

We contininue to sustain manageable growth using DA; if anything we've seen a bit of a rise in our rate of growth after switching from being a Plesk Gold Partner to offering DA-based solutions.

Most of our dedicated and reseller clients, and many of our retail clients as well, come to us after they've had problems getting the support they need from the "cheap" companies.

webhostingtalk.com is a good place to find answers to your questions about using DA or finding a DA hosting company.

Jeff
 
eean said:
Do you guys still get allot of customers, even if you only offer DA?
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I would add that it's not 'even' if we only offer DA.

It's because we offer DA :D

Theres a cpanel tool around on the forum that transfers people into DA user pretty easily - I'd still like to see it as a plugin with a GUI in the admin and reseller interfaces.

Like Jeff we are more expensive than most but our clients feedback says they are very happy with the level of services they receive see here for an example of our client surveys that are sent out by our customer services!.

I've never looked back when I moved our servers from cpanel to DA, not for even 1 second have I regretted the move.

Rob
 
Thanks for the replys. :)

I guess it comes down to my preference in the end, and what I think will work better.
 
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