delete primary user emails

[mfacer]

hey,

I have a reseller account and one of the users has over 250mb of email in their primary user account.

how do I delete this? I've tried logging in to the webmail but that doesnt work.

Aside from deleting the whole account and setting it back up, I dont know what to do! any ideas??

Thanks

 

[nobaloney]

Sure... from a shell login:

# cd /var/spool/mail
# echo '' > username

where username is the email username whose email you wish to delete.

Don't type the # character; it's there to show you that you do it as root.

Jeff

 

[mfacer]

thanks - forgive me for being stupid - but how do I get shell access? I've heard about it before, but I've never used it...

I am a reseller on the server, so will I have access to do the suggested commands?

thanks

 

[nobaloney]

No, as a reseller you won't get the access you need; you can only do it as root, and your hosting company won't give you root access.

So the only way to get rid of all those messages is to ask your hosting company to do it for you.

I'm sorry I didn't notice previously the post was in Reseller-Level Difficulties.

Jeff