direct admin support doesnt reply

S

sialbrijendra

New member
Joined
Jul 1, 2010
Messages
7
i was looking to buy direct admin for lifetime but i have mailed many times directadmin support and sales both and they haven't replied me...

is this type of support direct admin gives? the say they give 27*7 but never online in chat and never responding to email...
 
I e-mailed them 2 days ago and got response the same day few hours later. DirectAdmin support is awesome.

Check your spam box, make sure you did not mistyped the e-mail address, etc- I think those are most common?
 
sokolkapl said:
I e-mailed them 2 days ago and got response the same day few hours later. DirectAdmin support is awesome.

Check your spam box, make sure you did not mistyped the e-mail address, etc- I think those are most common?
Click to expand...

i emailed then twice thrice many time from my yahoo but i didnt get there reply...

i dont know what to do now...
 
Peter Laws said:
If you want a license, just sign up and buy one? Or do you want some pre-sales questions answered?
Click to expand...


no i want to buy but there support doent reply...
i was just testing there support team...
if someday a problem arise and i want help then how will i get the support if they dont even reply now....

tell me...
 
I've never had any issues,..... maybe your email didnt reach them, or like sokolkapl said, maybe their response was blocked (it happens trust me). Did you use the Safe Submit Form?
 
If their reply doesn't reach you be sure to check your junk mail folder and/or your spam folder.

Jeff
 
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