Directadmin is not keeping email and passwords

[Cenys]

I have over 50 servers with Directadmin and i have never seen an error like this before. I setup a new server with just 1 domain, website is fully working but email accounts have problems.

subdomain mail.eventoplan.com works well.. Exim seems to be working fine, but in logs what i have found is the following:

Jan 26 20:42:04 cenys302 dovecot: auth(default): shadow([email protected],::ffff:127.0.0.1): unknown user
Jan 26 20:42:04 cenys302 dovecot: auth(default): passwd-file([email protected],::ffff:127.0.0.1): no passwd file: username_format=prueba /etc/virtual/eventoplan.com/passwd
Jan 26 20:42:05 cenys302 dovecot: pop3-login: Disconnected: user=<[email protected]>, method=PLAIN, rip=::ffff:127.0.0.1, lip=::ffff:127.0.0.1, secured

The content of /etc/virtual/eventoplan.com/passwd :

prueba:$1$mezvXseQ$juAMhEVKELe/Tr.ZRWc9n0

And the owner of the file is mail:mail


So i dont understand what can be wrong. I have tried to log by webmail and still the same error. Seems that the server doesn't read the user and password from the file.


If someone wants to test:

mail.eventoplan.com

user: [email protected]
password: prueba

 

[Cenys]

Problem has been solved, failure was on d4pop3d, just following the instrucctions to install dovecot and all is fully working.

REGARDS!