Directadmin license ALWAYS expiring when they are in fact PAID

Status
Not open for further replies.
F

FreeBSDGuy

Verified User
Joined
Mar 31, 2004
Messages
27
Does anyone else have problems with their directadmin licenses expiring?

It has become a HUDGE problem. If their license server can't handle the traffic then they need to upgrade to a server that can and have some redundancy.

Customers get "PISSED OFF" when they go to use their server that they are paying for only to find out that they can't do anything because Directadmin shows the PAID FOR license as being expired. This makes the web host look bad, it looks as if we the web host don't pay our bills when in fact it is Directadmin that can't get the license issue correct.

No other control panel that I know of has this SEVERE problem (and yes it is a SEVERE problem when your customers threaten to leave you because their control panel is turned of AGAIN).

Other then the license issue and the lack of support Directadmin is by far the best control panel out their, but unless the license issue is fixed immediately we will be moving all servers to Cpannel. I really really don't want to do this but we certainly can't lose customers because their control panel is unusable when they need it.

To make matters worse if it happens on a weekend or holiday you can wait days before your customer can access their control panel.

PLEASE FIX THIS.
 
2.5 hours LATER

2.5 hours after emailing support and still NOTHING. I have a customer that NEEDS to get into his site.

IS ANYONE THERE????
 
This forum is not for direct support. Posting here is gonna get you no where.
 
There's nothing wrong with their licensing system. It works flawlessly, there's clearly something wrong at your end.
 
Same problem here. On the new license we started leasing in January it expires 1 full day before Paypal pulls the subscription fee's causing us to have a bad license for 1 day.
 
We wont purchase software if there is a lease option available. Leases are a 100% write off, while software "purchases" are only around 50%.
 
All the licenses have a 5 day grace period so technical issues can be handled without the server going down. But if you have a license that keeps doing this, e-mail me personally at [email protected] so we can do some troubleshooting to see where the error is.
 
jissh said:
We wont purchase software if there is a lease option available. Leases are a 100% write off, while software "purchases" are only around 50%.
Click to expand...

If you believe that really saves you money then you really need need to go back to high school and learn some more basic math.

Leasing will never save you money in any tax bracket in any country, at least not in the not so long term and definitely not in the long term.

Edit: I did have a lot of detail but I may have been wrong in some of the details so I delete the details. But the principle is still true.
 
Last edited:
I am not an accountant, so I called mine.

I now believe what my accountant told me: for some companies a lease may be better, and for others an outright purchase.

But note that with DirectAdmin you're not buying a tangible product, but rather a license.

Which complicates it much more. And Floyd, I'd be careful when writing in any country; international law is a complex thing.

What I suggest is that each of us use the business model that's best for us. And if we're not sure, we should be asking an accountant familiar with our business structure rather than blindly following suggestions on any forum.

Jeff
 
I just don't see any way you can make up in tax breaks for the extra money spent on a monthly license month after month year after year. I don't need to be accountant to see that. There is no way you can spend money on something and get that money back and more in tax breaks. If it is please let me know because that would be a business model in itself, to get paid by the government to buy products.
 
The difference is we're not buying the product, we're leasing it. We do not own the product and therefore can not recoup any costs by selling it at a later date.

What if:
A. Say DA goes under and your forced to look for a new CP. Your license is now worthless and can not be resold and you take a loss.

OR

B. You decide you don't want to do this anymore or go out of business. You must now spend the time trying to find a buyer for that license and possibly still take a loss.

In either of the above scenarios we are still reimbursed what we've paid out for that tax year.
 
But you have lost more money by continuing to pay for the same product over and over again. You do not get reimbursed for the full value of the product. A tax deduction is that you don't pay taxes on the money spent. It does not mean you get reimbursed for the money spent. There is a big difference.

If you pay $300 you cannot just subtract $300 off the taxes you owe. It means you don't have to pay taxes on that $300 spent. Depending on your tax bracket it means you can subtract about 30% to 50% of that $300 from what you actually have to pay out in taxes. You still lost $150 to $210 spending money on that product.

If DA goes under, with a lifetime license I can continue to still use it. I have not lost anything.

With a lease you will never recoup from the government 100% of the money that you spent. With a lease you will always be spending money.

With a lifetime license may I cannot deduct 100% of the money but I am done spending money on the product.

A lease is like a buying a ship with holes in it. You are always bailing water. The government steps in and helps you but never completely relieves you. You have to continue to bail.

A lifetime license is like buying a ship with no holes. It costs more and the government did not help you as much to get it. But you are done bailing.
 
floyd,

I'm not arguing this point with you anymore, it's growing old quick. We've been doing this since 2004. Your most likely located in States where your tax system is quite different from ours.
 
So you are telling that if all your business expenses were leased then the government would give you 100% of the money back that you spent and effectively you would have no business expenses?
 
Floyd, as you probably know, in the U.S. in a true software lease, the entire amount is expensed. So therefore, while you don't get your money back you do get the entire amount of the software expensed against your income before taxes.

Thread closed because it's now offtopic. Anyone wanting to continue a thread on the subject of leasing vs buying a software license, please open a new thread in Off-Topic Discussion.

Thanks!

Jeff
 
Status
Not open for further replies.
Back
Top