directadmin / website's down

[cwfie]

Yesterday I updated my DirectAdmin version and after that MySQL wouldn't start. I rebooted my server, and MySQL was working again, but DirectAdmin was offline. All websites were still working.

Today all websites are offline and DirectAdmin is still not working. It won't start though SSH.

I contacted the DirectAdmin support yesterday, but still no answer. Can anybody help me please?

Thanks in anticipation

 

[jjma]

Can you get physical access or remote hands to have a look. I've not experienced problems with official DA updates.

Jon

 

[DirectAdmin Support]

Hello,

What do you get when you type:

cd /usr/local/directadmin
./directadmin

If there are library isssues, it might be related to the selected OS. If that starts up fine, then you might have a firewall: http://help.directadmin.com/item.php?id=75

As for websites going offline.. I'm not too sure, check your /var/log/httpd/error_log.

Also use dnsreport.com to make sure it's not a dns issue, if so, then my guess would point back to the firewall:

/sbin/service iptables stop
/sbin/chkconfig iptables off

John

 

[nobaloney]

Recently we ran into an issue where somehow the "/" directory got changed to drwx------ (chmod 700). That will keep almost everything from starting.

Be sure to check that:

$ ls -ald /

Jeff

 

[PauGasol]

Recently we had a similar issue. The permissions of /etc/ /var/ etc was changef from root to 1200 , the id of deleted user . Very strange.

See the user:group of this directories and files.

If you solved the problem please post it . All info is welcome for future similar problems for all the forum.

Thanks

 

[PauGasol]

Recently we ran into an issue where somehow the "/" directory got changed to drwx------ (chmod 700). That will keep almost everything from starting.

Be sure to check that:

$ ls -ald /

Jeff

Jeff was your problem in one debian box? We had similar problem (see my other reply in this thread here) in Debian.

 

[nobaloney]

Nope. RHEL.

Jeff