Disable "Support & Help" section

[Amplificator]

How do I hide the "Support & Help" section from users and resellers?

It is this section I mean: https://cln.sh/Z62YuL

I handle tickets using WHMCS instead.

 

[Richard G]

Have a look at the last reply here, it might be the solution.

How to disable/remove DirectAdmin ticket system

We have an external ticket system....and need to disable the Ticket System within Directadmin for all users. Don't see any option todo that. Anyone, any ideas ? Actually...I don't even see the Ticket System as very useful because Hosting cos. have multiple servers..and it doesn't make any sense...

forum.directadmin.com

 

[Amplificator]

I can't get that to work.

I have even tried disabling it for all users but they still appear on the page. I did restart DA service as well.

 

[Amplificator]

Found out you can hide menu items from the "Customize Evolution Skin" menu.. problem solved

 

[Richard G]

Nice. Care so share the solution? There might be others helped in the future by what you found.

 

[Amplificator]

I did share it, above

 

[Richard G]

Oh sorry, the Customize is an option in Evo... sorry... LoL I use enhanced so did not get it at first.

 

[Amplificator]

 

[smtalk]

I'd suggest using default menu. Just go to the ticket system on reseller level, you may disable ticketing there or just insert your own ticketing URL.

 

[mattleblac]

I would also agree with @smtalk. Its an easy way to disable the tickets.

Thanks

 

[Richard G]

It's indeed a better way. We use both systems, the one from DA and our own ticket system.
This way a user never has to search for it.

 

[mattleblac]

Yes of course @Richard G

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