DKIM signature is not valid

SuperRandomUser

Verified User
Joined
Jun 21, 2023
Messages
8
Hello, i have problem with DKIM signature.
What i do:
  1. Server using sub.site.com
  2. Create email [email protected], put in administrator account (Dashboard / Show Users / View User / Account Info)
  3. Enable DKIM and checked for exist dkim.private & dkmin.public inside domain directory
  4. From User level / Dashboard / DNS Management copy DKIM TXT record, paste to my dns provider
What am I doing wrong, what am I missing?
 
there are 2 TXT records in DNS for dkim working, also check how it shows - maybe you don't need to mark them with quotes " in registrar panel
 
1687329984253.png

and Directadmin:
1687330049220.png


Where is second DKIM record?
 
in my case it generated like this:
maybe it's old template
 

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