DNS Problem - No A Record

[duncan]

I've spent most of the days searching Google and the DA forums, but am still having trouble with this one issue. I'm pretty embarrassed to have to ask, as I'm sure it is very obvious... I just can't seem to get it to work.

I'm running a number of sites on DA and they all work fine.... except for one.

The one domain is "sail-central.com", which is registered under GoDaddy. When you check using DNSReport.com , you get these errors:

ERROR. One or more of your DNS servers are missing A 
records (per NS records that may be cached). As a result, they 
cannot be used. The problem hostnames are:

ns1.thewebpeople.ca. has no A record.
ns2.thewebpeople.ca. has no A record.

 

NS FAIL NS A timeout occurred getting the NS records from your
nameservers! None of your nameservers responded fast enough.
They are probably down or unreachable. I can't continue since 
your nameservers aren't responding. If you have a Watchguard 
Firebox, it's due to a bug in their DNS Proxy, which must be disabled.

All of the other domains are registered through other registrars where you provide the nameservers and IPs. However, GoDaddy only asks for the nameservers – which I suspect is the problem here.

Can someone kindly shed some light on my problem, and possibly tell me how to fix this? Thanks!!

Duncan

 

[toml]

If you are the owner of thewebpeople.ca , then you need to create two A records for the ns1 and ns2 hosts. From what I see they should be as follows:

ns2.thewebpeople.ca. 216.187.96.67 
ns1.thewebpeople.ca. 216.187.96.61

Take a look here to see how to create the A records for this domain.

If you don't own/manage that domain, then you need to ask the admin to fix them.

 

[duncan]

Ah thank worked, thanks!

I had tried that before, but didn’t seem to work. Maybe I was too impatient and didn’t wait long enough for the changes to show up. *whew*

Thanks!

Duncan