Does support answer anyone?

[daclient]

Does support answer anyone? I can’t get an answer to my question since Wednesday, my customers are waiting. The support is silent, I’ve written several times

 

[SeLLeRoNe]

Have you tried with safe submit? https://www.directadmin.com/clients/safesubmit.php

Regards

 

[zEitEr]

Does support answer anyone? I can’t get an answer to my question since Wednesday, my customers are waiting. The support is silent, I’ve written several times

Hello,

Please, check with these recommendations.

 

[daclient]

They haven’t answered me yet
In total there are two licenses which have not been working since the 23th

 

[zEitEr]

Where is hosted email from which you emailed them? I'd believe the problem is on your side (of course if you used the form suggested by Andrea).

 

[daclient]

We’ve sent them by post, via gmail, I think they don’t have troubles, right?
We’ve sent them using their form but with no answer as well

 

[daclient]

I have two servers which aren’t being used since the 23th
Who will compensate that?
Or I should write to billing for a chargeback?

 

[zEitEr]

The forums is not the right place to ask such questions. Note, I do not work for Directadmin, I am a directadmin user and administrator, the same are the others here. So I don't know how else can I help you.