Hello,
Since few days, some of my customers have problems..
The suspended domain page is posted whereas the account is not suspended. That can disappear all alone or then it is necessary to suspend the account then unsuspend it :-/
NB : The ftp is not always suspended...that depends...
The bandwidth is not limited. Only the diskspace and on this side, it's ok.
Or...some customers have the account password broken, it should be changed... whereas no modification was made. The system was not modified before, all is stable.
I've just updated DA to 1.26.3. I'll see if it's better, maybe it's just a temporary bug ? (lol)
Have you ever seen this problem ? Do you think is this a problem of DA or my system ? Do I have to contact the DA's support ?
Thanks for your help.
alba
O/S: Fedora 3
Since few days, some of my customers have problems..
The suspended domain page is posted whereas the account is not suspended. That can disappear all alone or then it is necessary to suspend the account then unsuspend it :-/
NB : The ftp is not always suspended...that depends...
The bandwidth is not limited. Only the diskspace and on this side, it's ok.
Or...some customers have the account password broken, it should be changed... whereas no modification was made. The system was not modified before, all is stable.
I've just updated DA to 1.26.3. I'll see if it's better, maybe it's just a temporary bug ? (lol)
Have you ever seen this problem ? Do you think is this a problem of DA or my system ? Do I have to contact the DA's support ?
Thanks for your help.
alba
O/S: Fedora 3
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