dropped by server using direct Admin...new server is up, but...

H

hygron

New member
Joined
Oct 30, 2006
Messages
3
I hope I am posting this in the right place. I apologize if i am off base.

Last week the server my virtual service company was using, dropped all of "our" domains and I had barely 24 hours to try and recover database. It turned out that for some reason I could not d'load a backup of the d'base...so my virtual service provider(vsp) d'loaded it to his local computer for me.

We set up a new direct admin acct and when we tried to upload my forums database to the new server, I got message that database did not belong to me...?

can anyone help shed some light on this query for me. I appreciate and thank you forward for your time. peace

p.s. the old server has me locked out! Is there anyway to still recover files from that location? I do have the IP's
 
Last edited:
DA uses this database naming convention:

username_dbname

and the username must name the username you're trying to restore.

We have no idea why your old server has locked you out; you should take that up with the VPS company.

Jeff
 
thanks for replying. that was helpful. I think I uderstand now. username has to match name of database that was saved.

As far as being locked out. I realize you wouldn't know why. I was just informing you that I have always had direct admin; I Love DA...and I got cut off by someone using your product without warning. I was just wondering why?; Outloud, so to speak. It's cool.

I was hoping you could advise me on the course to take as far as being able to contact the servers owner and try to retrieve files.

I appreciate all the hard work you folks here do to make our life easier. dnrack virtual services has it's own virtual server now and I am going to have total access to the DA control panel.

Now that I know this forum is here, You can bet I will be visiting and trying to suck all the knowledge out you all that I can. peace H
 
I have no idea who your provider is.

And if I did, I don't have any idea why you were cut off, so I don't know how to get you access again.

Jeff
 
You must log in or register to reply here.
Back
Top