E-Mail first customer is not going well

T

Tumbah

New member
Joined
Apr 1, 2014
Messages
2
Hi Guys,

Sorry to bother you but i have major issues with the following:

I have setup a user, with a couple of e-mail addresses, they all go well except for the first mail address. All mail sent to that e-mailaddress is getting sent to my admin account....

All the other e-mail addresses work perfectly...

I don't know why, but that first user, also looks different from the other mail addresses, the column login contains 'login' but for the other mail addresses, the column login contains '[email protected]'

What have i done wrong?

Thanks for your help.
 
Probably not much.

Code: 
zedwin@koekiemonster

It appears you've left off the rest of the domain name (the TLD), so DirectAdmin doesn't know where to deliver the email.

I was writing this post while you were adding to yours, so I've just edited it.

What you call the first user is the email account which your OS (Linux or BSD) automatically sets up when you set up a user. The correct login is just the left part (local part) of the address, what you call the login part.

For that first address you'll receive email by logging into your email client just using the left side of the address, but for all other addresses you log in using the full email address.

Personally, I don't recommend using that first email address at all for email, since doing so may expose your DirectAdmin password in plaintext every time you get or send email.

Instead I generally tell my clients to set it up to forward to a different email address which they can set up and use.

Forwards work differently for this first address as well:

For that address (rightly it's the account address) if you set up a forward no email will go into the mailbox.

For all other (called virtual) addresses, a forward will act in addition to a mailbox, so if you just want a forward for that address, don't even set up a mailbox for it.

I hope I've answed your question simply enough for you to follow, and I hope it helps you find your email.

If you need further help, and you own your own server, please feel free to write again, but tell us more specifically what you try to do to receive email; specifically what's not working.

If you're a reseller client of a webhosting company using DirectAdmin, then you should contact your hosting provider for user-level support..

DirectAdmin is a powerful solution for webhosting. Good Luck!

Jeff
 
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