email accounts - pop3 email accounts

[bluebirdnet]

Whenever a new user is setup DA it creates a default email account for example;

[email protected] (my name being the control panel login).

I can send emails to this account but what is the point of this account? We cannot even use it or delete it ?

Its using 1 of the available email accounts leaving the user with 1 email account less and does not accurately reflect the total email accounts.

If i have a email hosting package that allows only 1 email account then i need to increase the level in DA to 2 email accounts. But then in the users Control Panel it is showing EMAILS 2/2, its confusing for users.

anyhow thanks for any help or clarification.

 

[nobaloney]

It is an email account, and it is confusing to users.

But ...

All posix compliant operating system (i.e., Linux and FreeBSD), create an email address for each user, and use that email account whenever the user needs to be notified.

You can create a forward to virtual email account (unlike when using virtual email accounts, when you set up a forward for a user email account, mail only gets forwarded; it doesn't get also put in the user mailbox), which will make it easier for site admins to read.

I'd suggest giving users an extra email account if the number of email accounts is important in your environment.

Jeff

 

[bluebirdnet]

It is an email account, and it is confusing to users.

But ...

All posix compliant operating system (i.e., Linux and FreeBSD), create an email address for each user, and use that email account whenever the user needs to be notified.

Hey Jeff,

Agreed its a system account, the user does not even have access to this account so what notifications will he get?

I'd suggest giving users an extra email account if the number of email accounts is important in your environment.
Jeff

This is what I have done, but i just think DA should just hide that system account from the users and perhaps adjust the number of accounts available taking into consideration the 1 system account. this way it balances. Maybe i am just too picky!

thanks!
Denny

 

[czotos]

Hi Denny

I agree with you. The developers of DirectAdmin should take the total email address count and subtract 1 from it - it's confusing my users and it's difficult for me to create hosting packages because I always have to take that system email account into consideration.

I have noticed that the same occurs with FTP accounts. There's a system FTP account that is not accessible, but it increases the count of FTP users by 1 - confusing.

 

[nobaloney]

The user does have access to the account; logging in does NOT use the format of [email protected], but just as username, and the password is the same as the ftp password.

But to make it easier for the user we set it up as a forward (see my previous post in this thread).

Not only is the system FTP account accessible (the same way, as username only), it's the account meant to be used for uploading.

Look at the default welcome email to see how these accounts are presented to the user.

There's no reasonable way to disable the account because deleting it would delete the entire user (that's just the way linux and FreeBSD work). And though I suppose you could hide it, then any system messages (for example, if cronjobs fail) would bounce and clog the email queue. There's no way DirectAdmin can set up a default forward to send the information to a virtual account because when the account is created there are no virtual accounts yet created.

With these thoughts in mind, further discussion and suggestions are welcome.

Jeff