Email goes to spam in gmail

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xerox

Verified User
Joined
Jul 16, 2019
Messages
145
Hello,

Anyone knows the main reason why emails goes to spam to gmail addresses?

I have checked the spamchecker sites like mail-tester.com and mx-toolbox but there seems no problem.

Thanks.
 
you have 10/10 on mailtester?
check log from own gmail account why it was marked as spam in your case.
also check IP in blacklists.
 
Yeah, there is no issues in the email-headers.

I sent you a message.

Thanks.
 
The reverse dns should match the hostname of your server and the hostname should forward to the ip address. Make sure you have spf set up as well as dkim.
 
DMARC should be also there , rescued many customers from Google blacklist with that.
 
Last edited:
floyd said:
The reverse dns should match the hostname of your server and the hostname should forward to the ip address. Make sure you have spf set up as well as dkim.
Click to expand...
This is already set long time ago. Also the spf and dkim. Thanks.
 
Active8 said:
DMARC should be also there , rescued many customers from Google blacklist with that.
Click to expand...
DMARC certainly can help, but probably if there are other issues, maybe bad reputation or previous listings of the ip address.

We never give customers DMARC by default anywhere and we never have issues with Gmail. However we do have SPF and DKIM.

However it's a good advice adding DMARC if possible.

I found other reasons causing getting into the spambox on the net:
  1. Usage of spam trigger words.
  2. Promotional subject lines.
  3. Too much HTML content in the email.
  4. Not following the laws.
  5. No unsubscribe link.
  6. Domain reputation is not good.
  7. Your recipients marked the email as spam.
  8. Using link shorteners.
Check blacklist if your ip is in any blacklist. You can ignore the UCE blacklists.
 
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