email not receiving after backup/restore to different server

lkbryant

Verified User
Joined
Aug 16, 2005
Messages
283
Hi

I'm not able to receive emails for the user.

What I tried to do was just move a user to a different server.

Here is what i did:

First, lets pretend his domain is (domain.com)

- I backed up his files from old server
- grabbed that userbackup.tar.gz and placed it on the new server's user_backups folder
- I renamed the user's domain name to domain2.com from old server so they won't conflict
- I ran the import user backup menu in DA from the new server
- the new server i gave him a different ip btw
- i waited for domain's dns to be flushed to ip address
- now everything is fine, site shows up correctly from the new server etc....
- but now when i send an email to his [email protected], i'm not receiving emails. nothing is happening, as if emails are lost.

Please can someone help me? It's kind of urgent matter.
 
May I take a look at your server? (for free) I think exim.conf file is not patched.
 
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