Email Sending Failure

[Rezaa]

Hello,

I have a centos vps with DA.
I'm hosting only one website on this VPS and sending 30-40 emails per day (at max)
The account has daily email limit of 500.
but today I found that my emails are not delivering to customers because maximum daily email limit exceeded!
Exact error in exim logs:

2013-04-18 19:50:48 1USwvj-003156-Mi failed to expand condition "${perl{check_limits}}" for lookuphost router: You (***) have reach your daily email limit of 500 emails

How can I find what's the problem?
Anybody exprienced same issue?

 

[nobaloney]

The error message explains the problem /etc/virtual/limit or /etc/virtual/limit/example.com set for a limit of 500 emails, and the user has sent more than 500 emails that day.

Jeff

 

[zEitEr]

How can I find what's the problem?
Anybody exprienced same issue?

Make sure, you've got exim.pl of version=11

http://www.directadmin.com/features.php?id=1432

Each email retry will count against a send limit.

The design "flaw" in the way the limit works is that each attempt (including retries) will count as a send.
The exim.pl doesn't know that a send is a retry, thus counts it as another send, to be certain it gets counted.
It could figure out if it's a retry by checking the /etc/virtual/usage/user.bytes file for another entry with the same ID, however we felt the overhead of scanning the entire file for each email delivery would be too great on the system.

 

[zEitEr]

And of course check this feature http://www.directadmin.com/features.php?id=1277 so you can see in Directadmin who and how sends emails.