A ACG New member Joined Apr 2, 2009 Messages 4 Apr 2, 2009 #1 It's during normal business hours, yet it takes till the next day for anyone to get back to us, when it says *usually 45 minutes on your website.
It's during normal business hours, yet it takes till the next day for anyone to get back to us, when it says *usually 45 minutes on your website.
M myH2Oservers Verified User Joined Mar 13, 2006 Messages 214 Location Netherlands Apr 4, 2009 #2 ACG said: It's during normal business hours, yet it takes till the next day for anyone to get back to us, when it says *usually 45 minutes on your website. Click to expand... Remember that DirectAdmin support is located in the US (even Canada if i am correct). So they could be in a different timezone then you are... i usually get my respond in the same day in the evening (The Netherlands is in timezone +1).
ACG said: It's during normal business hours, yet it takes till the next day for anyone to get back to us, when it says *usually 45 minutes on your website. Click to expand... Remember that DirectAdmin support is located in the US (even Canada if i am correct). So they could be in a different timezone then you are... i usually get my respond in the same day in the evening (The Netherlands is in timezone +1).
floyd Verified User Joined Mar 29, 2005 Messages 6,334 Apr 4, 2009 #3 If you need priority support you can hire any of the server admins here to help you.
