Email to Exchange server problem revisited

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graphicmem

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Joined
May 15, 2007
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This customer is using DA for the website and an External Exchange server for mail. Here is what DA reports for DNS:

americanprideautomotive.com. A 67.43.173.247
ftp A 67.43.173.247
localhost A 127.0.0.1
mail A 68.106.155.170
pop A 67.43.173.247
www A 67.43.173.247
americanprideautomotive.com. NS ns1.hostingandcolo.com.
americanprideautomotive.com. NS ns2.hostingandcolo.com.
mail MX 10

In my DA, DNS is turned OFF.

Essentially, the customer's website has a form that sends to [email protected]. This email address is not set up in DA. Apparently, according to the SMTP log, the email is getting bounced because the 'user does not exist or is not local' or some such error.

I am desperate. There has to be a way to force DA to not look for a local email address. Thoughts?
 
when you created user for americanprideautomotive.com to DA, DA added americanprideautomotive.com to /etc/virtual/domain which is the relay domain files.

Whenever someone sends mails from your DA box to americanprideautomotive.com, exim will look up /etc/virtual/domain. If the recipient domain is in this file, that means it's a localuser.

But since americanprideautomotive.com is using external server, you have to remove americanprideautomotive.com from /etc/virtual/domain otherwise you will get user unknown bounce backs.
 
graphicmem said:
thanks for the clarification.
Click to expand...
The DA way to manage this is to, from the admin level, turn on DNS Control for the reseller. From the reseller level turn on DNS Control for the user.

From the user use the MX Records link and follow the directions.

Then you can turn DNS control off again if you wish.

You should definitely have DNS records set up in the server even if you don't use them; they're important to DirectAdmin keeping track of domains.

Jeff
 
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