emails not working after reseller restore

[decafranky]

Hi,

After restore of a reseller account, some domains have issues with mail.

When i send a test mail, it is delivered in the inbox (as i can see in DA emailaccounts /kb).
But opening mailbox via outlook/mail or webmail is empty?

franky

 

[nobaloney]

Was the backup done under mbox and the restore to a Maildir server? Or vice-versa?

If not; if both were to the same type of email structure, then look for ownership and permissions on the restored files.

Jeff

 

[decafranky]

yes, was same type (mbox)

isn't there a script for resetting ownerships in /scripts, is that also for mail?

franky

 

[nobaloney]

It won't hurt to run it, but I have no idea if it will work or not.

Jeff

 

[decafranky]

I have found the problem on mailaccounts with problems.

Looked in log and mails were discarted

Disables spamassasin on account, and is working ok.

Any idea why?

 

[nobaloney]

Check to see if the user has SpamAssassin set up to discard emails after a certain score? Check the logs to see if they give you a clue.

Jeff