error to resolve domains

mmm... if I set the domain with the shered IP, the messagge is: This IP is being shared among many domains

can I fix the problem?
 
jlasman said:
Please check this and reply with the information we need to help you.

Jeff
Click to expand...
sorry but I don't understand.

I've performed these steps on my server:

- Login to reseller account
- I've create an account with domain name xyz.com
- I've logout from reseller account
- Login as admin
- Add IP Address 1.2.3.4
- Assign IP Address 1.2.3.4 to reseller
- Login to reseller, serch user, edit user and assign the IP address 1.2.3.4

If I go in http://xyz.com the browser go to http://1.2.3.4

The website is correct, but the URL is the IP address.

Sorry for my English. I hope I made you understand the problem

Thank You for you help
 
Without real information to check, all we can do is guess. We can't really check anything for you.

Jeff
 
jlasman said:
Without real information to check, all we can do is guess. We can't really check anything for you.

Jeff
Click to expand...
Hi Jeff,

Thank You for your help. I can't public the domain name, but if you tell me how can I do, I can send it privately.

Vito
 
There should be no reason why you want to hide DNS information for a domain that you want anyone to be able to find; afterall the information is public anyway.

But of course that's up to you.

I'm always happy to help people on the forums as time and resources permit.

However...

My core business is helping people with DirectAdmin server administration and issues. If you want my help privately... well, I charge for that.

If you'd like more information on hiring me, please email me, as I respond to email much more quickly than I do to PMs.

Jeff
 
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