fatal failed reading license file error=licence: invalid

[koala04]

hi

i have a valid licence until Mar 19 2023 but when i try tro start directadmin it exit with error:
"fatal failed reading license file error=licence: invalid" .
"fatal failed reading license file error=open /usr/local/directadmin/conf/license.key: no such file or dir"


if i manual update directadmin in ssh will work for a while (about 1 hour ) and then stops with same error.

i've tried to rewrite key file with:
echo 'aaaaaaaaaaaaaaaaaa' > /usr/local/directadmin/conf/license.key
chmod 0600 /usr/local/directadmin/conf/license.key
systemctl restart directadmin

and no success.

 

[koala04]

up?

 

[Zhenyapan]

License Key hashes: New method for installs/setup.sh and getLicense.sh

DirectAdmin is now powered by a more efficient, more secure, and more feature-rich licensing system. Instead of relying on the traditional Client ID / License ID / IP address combination, we now offer a secure license key that is used to install DirectAdmin freely wherever you go. There's no...

forum.directadmin.com

./getLicense.sh "LicenseKey"

 

[koala04]

License Key hashes: New method for installs/setup.sh and getLicense.sh

DirectAdmin is now powered by a more efficient, more secure, and more feature-rich licensing system. Instead of relying on the traditional Client ID / License ID / IP address combination, we now offer a secure license key that is used to install DirectAdmin freely wherever you go. There's no...

forum.directadmin.com

./getLicense.sh "LicenseKey"

if i run

./getDA.sh current
then
./getLicense.sh "LicenseKey"

Work for some minutes, then i have same problem. all services work but directadmin lost licence and stop service.

ty for help

 

[Richard G]

Which OS, which version and 32-bit or 64-bit?

 

[amir-rootnet]

hi
I have the same problem and tried different ways but it didn't work
Work for some minutes, then i have same problem. all services work but directadmin lost licence and stop service
os version :
CentOS Linux release 7.9.2009 (Core) 64 bit
i tried with update directadmin and downgrade directadmin version but still have problem

i checked /usr/local/directadmin/conf/license.key file after some minutes it is empty! and i should set the licence key again to directadmin service start
... and this happen again in some minutes

any idea?

please help

 

[Richard G]

Check with this command what is going on:
journalctl -u directadmin
you should find something about your license key in there.

Otherwise you can send in a ticket if you keep having issues.

 

[amir-rootnet]

Check with this command what is going on:
journalctl -u directadmin
you should find something about your license key in there.

Otherwise you can send in a ticket if you keep having issues.

and in directadmin log file:
2023:07:26-20:56:02:[21751]: signal TERM received. Waiting for children to exit
2023:07:26-20:56:02:[21751]: Clean shutdown successful

 

[Richard G]

Hmmz.. that doesn't say a lot to me.
Check what you can see if you try to start direcatadmin in debug mode:

Troubleshooting DA service | Directadmin Docs

DirectAdmin Knowledge Base

docs.directadmin.com

And then check in /var/log/directadmin the logs there, especially the error.log file.

 

[amir-rootnet]

Hmmz.. that doesn't say a lot to me.
Check what you can see if you try to start direcatadmin in debug mode:

Troubleshooting DA service | Directadmin Docs

DirectAdmin Knowledge Base

docs.directadmin.com

And then check in /var/log/directadmin the logs there, especially the error.log file.

the problem is after minutes my license.key file is empy!
then i should set the license.key value and then directadmin starts successfully and work again but after a while key file is empty and directadmin stop working!

 

[Richard G]

but after a while key file is empty and directadmin stop working!

Yes that's very odd, you might best send in a ticket for this.