Frustrated. Why is nobody answering the phones?

[wheat]

I have been trying to call the sales number since last Thursday and only get a message about being unavailable. This doesn't bode very well for a company that wants to sell a product. I understand yesterday was a Canadian Thanksgiving day but what about today? If there is anyone from DA online, please offer an explaination. My company is interested in your product but if I continue to get a recording we will go to cPanel who atleast answers their phones.

 

[l0rdphi1]

Hello,

Post [email protected]. I think that's the best way to get in contact with them.

Cheers!

Phi1.

 

[wheat]

Thanks. I have emailed them though actually talking to someone is always a bonus.

 

[UltimeWWW]

I have been trying to call the sales number since last Thursday and only get a message about being unavailable. This doesn't bode very well for a company that wants to sell a product. I understand yesterday was a Canadian Thanksgiving day but what about today? If there is anyone from DA online, please offer an explaination. My company is interested in your product but if I continue to get a recording we will go to cPanel who atleast answers their phones.

Go with cPanel if you want, but please don't cry when it will break

 

[wheat]

I guess my point wasn't clear. My company doesn't want to use cPanel but it hasn't been easy trying to contact DA. I have read the forums for both cPanel and DA and it is clear to me that DA is the product that my company needs to use.

 

[fusionictnl]

There are several threads about their phone number. That number isn't manned by DA. (Some sort off Call-Center)

So if you want support: [email protected]
and sales: [email protected]

Other way off support is through this Forum