ftp does not retrieve directory

[postey]

Using any ftp client- Am able to successfully log on with correct username and password. However I get connection timed out when attempting to retrieve a directory. Anyone have a suggestion what I can do ?

It does the same for both:
domain.com and ftp.domain.com

 

[chatwizrd]

Make sure the passive ports you have setup in the ftp config are allowed through the server firewall. Post any errors you get from your ftp client.

 

[postey]

Response: 230 User ____ logged in
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is the current directory
Command: TYPE I
Response: 200 Type set to I
Command: PASV
Response: 227 Entering Passive Mode (__,__,___,___,___,_).
Command: MLSD
Error: Connection timed out
Error: Failed to retrieve directory listing


Is the response I get on any computer I try to access from.

 

[Richard G]

Do you have csf/lfd installed?
If yes, check if you have LF_DISTFTP set to some value. If yes, check csf.tempban and csf.deny if you're not banned. We got this problem this week with a couple of users.

If you don't have csf or don't have this setting active, you might want to try another ftp client, see if that makes any difference.

 

[postey]

I do not have that setting active or installed.
I have tried several different ftp clients with no success.

I am able to retrieve other directories from different locations, just not the one linked with directAdmin it seems.

 

[Richard G]

CSF/LFD is a firewall script to be used with iptables.
I was thinking it could be a firewall issue or a rights/ownership issue.