Google apps account, can recieve but not send mails

[borisbastos]

hi,

for a client of mine i might have messed things up a little and need help now as i'm getting too confused. I have transferred her domain to another host but the emailservices weren't transferred with it. She had a Google apps account and reads her mails into mac mail app.

I previously set up a new mailaccount into her mail app with the IMAP settings the host provided me while her old emailaccount still existed. She received mails into her new account and could send mails also.

Only recently i learned that she had a Google apps account and you need to enter the MX settings on the host side, so I have set the Google MX server settings to direct the mails to her 'old' mailbox. She receives the mails back in her old mailbox now but she cannot send any. People sending her mails also get a failure delivery:
"Google tried to deliver your message, but it was rejected by the server for the recipient domain teampact.be by teampact.be. [46.21.173.137].

The error that the other server returned was:
550 authentication required"

I assume i have to configure the server settings on the old account but i'm getting lost on what to do exactly.

- When i go to the account settings, should she send mails through the gmail server or the host server?
- when i change any setting gmail sends a verification code but i cannot recieve it because i get a delivery failure

Can anyone please help or advise. I seem to be stuck in this mess for weeks now

If it helps, it concerns following domain name: www.teampact.be


thanks!

 

[borisbastos]

extra info:

when i added Google's MX settings in my DirectAdmin i first used
name - type - value
@ - MX - 10 ASPMX.L.GOOGLE.COM
and so one

but after reading replies on fora i changed @ to www.teampact.be.

reason:
You probably shouldn't ever use the @ sign in a DirectAdmin domain; it's a short cut which can work well if you truly understand it and have manual control over the order of your record lines in your zone file.

The @ character is a shorthand that means use exactly the subject (left-side item) directly above in the file. Because DirectAdmin uses an arbitrary source this usually works, but if you use nameserver delegation it likely breaks.

(Thanks to Jeff)

Could this be the issue?

Thx

 

[zEitEr]

That should be

teampact.be. not www.teampact.be.

[TABLE="class: tabular, width: 99%"]
[TR="class: error, bgcolor: transparent"]
[TD="bgcolor: #FFE3E8"]MX Records[/TD]
[TD="bgcolor: #FFE3E8"]Oh well, I did not detect any MX records so you probably don't have any and if you know you should have then they may be missing at your nameservers![/TD]
[/TR]
[/TABLE]

http://intodns.com/teampact.be

You need to Uncheck that option "Local Mail Server" in Directadmin.

http://help.directadmin.com/item.php?id=8