Google Apps Email Set Up

alexismya2

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Aug 13, 2008
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I have installed Google Apps on my server and email seems to be working fine as all email is going into the email accts that we set up as users in the Google App Mail. For some reason we cannot set up an email acct on the blackberry. IMAP is set up and I believe the MX records are set up correctly as well. What could be the problem?

1. The main server is http://www.MyDomain.com
2. We set up another domain as a User on our server through DirectAdmin and set up their name servers as ns1.MyDomain.com
3. The Google Mail acct seems to work excellently as mail is going into the user's accts.
4. The Blackberry will not allow me to set up the email acct. I had someone who has a blackberry try to set up the acct on their phone and it will not set up.

What could be the problem?
 
I have installed Google Apps on my server and email seems to be working fine as all email is going into the email accts that we set up as users in the Google App Mail. For some reason we cannot set up an email acct on the blackberry. IMAP is set up and I believe the MX records are set up correctly as well. What could be the problem?

1. The main server is http://www.MyDomain.com

Really? mydomain.com has been regiostered for 12 years; if you've had it that long you'd probably have figured out the answer by now. In any event, presuming it is, then why is your MX record pointing to an exim server at mx.mailix.net, and not at a Google Apps server. If you really own mydomain.com, then that's your problem.
2. We set up another domain as a User on our server through DirectAdmin and set up their name servers as ns1.MyDomain.com
Don't see what this has to do with it.
3. The Google Mail acct seems to work excellently as mail is going into the user's accts.
4. The Blackberry will not allow me to set up the email acct. I had someone who has a blackberry try to set up the acct on their phone and it will not set up.

What could be the problem?
Why are you asking us? You should be asking either Google or Blackberry, or your blackberry's service provider.

But if you insist on asking us and if your domain name really isn't mydomain.com, then you at least need to tell us the real domain name, so we can test instead of guess.

Jeff
 
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