DA 1.45.0 - CentOS 6.5
The ticket system requires extra click(s) to keep work flow consistent..
Observations:
Main DA Menu -> Message system link -> /CMD_TICKET?sort1=-1
Message system link (bottom left on enhanced skin) -> /CMD_TICKET (equ to sort 1 and/or 3 depending on context)
EG: ..when reading a ticket, ..delete ticket from read view
Support Center -> /CMD_TICKET&domain=<tld> -> display as if sort=1
Gist of it is that it would be nice if a deafult sort could be predictable via user option for:
/CMD_TICKET
/CMD_TICKET&domain=
I saw these older posts and they seemed to perhaps address this in the past, however I am not seeing any such relief in 1.45.0.
http://forum.directadmin.com/showthread.php?t=43810&highlight=/CMD_TICKET
http://forum.directadmin.com/showthread.php?t=43497&highlight=/CMD_TICKET
The ticket system requires extra click(s) to keep work flow consistent..
Observations:
Main DA Menu -> Message system link -> /CMD_TICKET?sort1=-1
Message system link (bottom left on enhanced skin) -> /CMD_TICKET (equ to sort 1 and/or 3 depending on context)
EG: ..when reading a ticket, ..delete ticket from read view
Support Center -> /CMD_TICKET&domain=<tld> -> display as if sort=1
Gist of it is that it would be nice if a deafult sort could be predictable via user option for:
/CMD_TICKET
/CMD_TICKET&domain=
I saw these older posts and they seemed to perhaps address this in the past, however I am not seeing any such relief in 1.45.0.
http://forum.directadmin.com/showthread.php?t=43810&highlight=/CMD_TICKET
http://forum.directadmin.com/showthread.php?t=43497&highlight=/CMD_TICKET