How can i run terminal or SSH in DirectAdmin,

[abidalivip]

How can i run terminal or SSH in DirectAdmin, when i click on terminal it shows
Last login: Sat Jul 5 09:33:04 EDT 2025 on pts/0
su: failed to execute /usr/bin/jailshell: No such file or directory

 

[Richard G]

su: failed to execute /usr/bin/jailshell: No such file or directory

Are you on Cloudlinux by any chance and using CageFS? If yes then just disable jailshell and you should be able to login.

 

[zEitEr]

Hello,

Either install jailshell in DirectAdmin/Custombuild or disable jailshell for a user account.

su: failed to execute /usr/bin/jailshell: No such file or directory