How have Lost password user?

DRKT

DRKT

Verified User
Joined
Oct 8, 2003
Messages
201
Hi!

the users of DA loses to them password. I sought in the forum and I did not find anything on this subject. How the users can have their lost password?

Thank you!
 
No!! I want a link on the login page. Who will automatically ship
the password in to his mail.

Thanks!
 
i said u have to change his pw on ur own becox DA doesnt involve this function
otherwise it should have a link on the login page
 
Linux servers cannot send the password because they cannot retrieve the password; it's stored in a one-way encode.

You can't write a program that will automatically change the password for any user that requests it, and then email the information to the email address on file for the user because the user won't be able to log in to get it.

You could do something if DA required each user to have another email address at another server, but it doesn't (and probably shouldn't for lots of other reasons), so you'll have to have your own method of recognizing the user (do you know his/her voice) and changing it manually.

Jeff
 
It could be possible that DA could store a password in it's own database and then use a script to actually set it on the server. Hence you would be able to set something up to email the password.

However, I think only DA could really do this and it opens up a whole lot of other issues.

Don't Cpanel and Hsphere have some sort of lost password scheme? I'm assuming in the fashion that I am talking about. Lost passwords have to be our top 3 support call, so it can be a pain to manually.
 
rldev said:
It could be possible that DA could store a password in it's own database and then use a script to actually set it on the server. Hence you would be able to set something up to email the password.

However, I think only DA could really do this and it opens up a whole lot of other issues.
Click to expand...
I sure hope DA never does that; I think if they did I'd probably have to look for another control panel.

Jeff
 
It would work just to reset the password to a randomly generated one and then email it to the user.
 
jmstacey said:
It would work just to reset the password to a randomly generated one and then email it to the user.
Click to expand...

Yes I think it's MD5 coded ??

So the user would just have to enter their username email address in a lost password box - DA would MD5 the email address entered and compare it to the md5 stored - if it matched reset the password and mail it to the original email address.

Great in theory ;)

Are there any downsides to this way?

Rob
 
Well I do know that all the major control panels have some sort of password retrieval system. Some generate a new password, some store passwords in an encrypted database. I'm not sure which do which :)

I would like to see a addition or option for DA that resets the user password should they request it. Since the inital welcome email will have the password, I don't really see a problem emailing a reset password to the email address on file.

If security was the only thing that mattered, we wouldn't be using a control panel in the first place.
 
matrixx said:
Are there any downsides to this way?
Click to expand...
What if the mailbox in the DA system is served on the DA box, and is the one the user is trying to get the password for ;).

Jeff
 
jlasman said:
What if the mailbox in the DA system is served on the DA box, and is the one the user is trying to get the password for ;).

Jeff
Click to expand...

LOL - I knew ther had to be something! So..

If it asked for the address used when setting up the user this *should* not be in the same account or they would have had delivery problems of the welcome email.

It would still create a problem if they changed it afterwards etc etc but thats the time to pick up the phone and call your hosting company!! (one excellent reason to go for a hosting company with phone support)

Rob
 
We run retail business at several price points...

Cheapest: email support only (we're going to outsource this as soon as it's enough).

Midrange: phone support, run your own control panel.

Highpriced: call us up and tell us what you want and we do it.

Jeff
 
You must log in or register to reply here.
Back
Top