How to create a different suspended page

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byteme

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Jun 30, 2010
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Hi,

I have a reseller account and wish to suspend one of my clients. I've tested this and it goes to /home/admin/domains/suspended/index.html which is the default hosting direct suspend page.

I'd like it to go to the /home/<reseller>/domains/suspended/index.html page but unsure how to do this. Happy with a single page for all suspended domains under my account, just unsure how to redirect to this index.html

I've checked permissions on both the suspended directory and index.html file; they're both fine.

Cheers,

Brendon
 
Is the client a reseller? If so, then by default, the suspnded page for them is from the admin directory, since the admin created that reseller....

On the other hand, the default suspended page for the user is from the reseller directory where the user was created under......

If you understood that, because even I had problems!
 
Last edited:
Thanks for your replies...

The client is a client under a reseller i.e. admin created the reseller (me), reseller (me) created the client.

I have suspended the client, which now directs their website to /home/admin/domains/suspended/index.html

Problem is that appears to be global for all resellers on that server and I don't have permission to change it for that reason. I just want it to go to a generic (and editable) page within the resellers' domains/suspended folder so that I can edit it.

Reading between the lines of your response, if I (reseller created by admin) create a reseller under my reseller login, then move to client I wish to suspend to be a client of the new reseller, will that allow me to use the suspend page within the parent reseller folder structure?
 
byteme said:
Reading between the lines of your response, if I (reseller created by admin) create a reseller under my reseller login
Click to expand...
A reseller can't create another (sub-)reseller AFAIK.....

So, you're saying if you suspend an user under a reseller, it uses the suspended page under the admin directory structor? Is it a owned or shared IP?
 
Peter Laws said:
So, you're saying if you suspend an user under a reseller, it uses the suspended page under the admin directory structor? Is it a owned or shared IP?
Click to expand...

Yes, that's what is happening. It's a shared IP... could that be related?
 
That's odd, as all my user's suspend pages are under the resellers user's structor, not admin (Debian servers)... maybe John can enlighten us on this issue.
 
I've just checked, no matter if a site is suspended by a reseller or an admin, the reseller's suspended page shows up on the site.

Jeff
 
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