How to disable/remove DirectAdmin ticket system

[netspace]

We have an external ticket system....and need to disable the Ticket System within Directadmin for all users. Don't see any option todo that. Anyone, any ideas ?

Actually...I don't even see the Ticket System as very useful because Hosting cos. have multiple servers..and it doesn't make any sense to have 10 different Ticket Systems for 10 different servers. Ticket System, by nature are meant to be centralized... not a separate system per machine.

 

[ProWebUK]

The option is already there

http://admin.site-helper.com/messagesystem.html

Chris

 

[ProWebUK]

Moved to DirectAdmin General discussion

 

[B3rt]

How can I disable the ticket system on the command line?

We update/change constantly hundreds of servers, most times using scrips we make ourself.

Now we want to disable the ticket system by scripting, where can we configure change a setting on the command line to change:

- text when system is disabled
- disable ticket system?

 

[DirectAdmin Support]

Hello,

For admin to disable it, set:

active=no

in your:

/usr/local/directadmin/data/users/[B]admin[/B]/ticket.conf

Note that each Reseller has his own toggle, but if you create accounts from Admin, then that's all you'd need to worry about.

You can also set the html text in that file as:

html=Follow <a href="http://www.domain.com/support">this link</a> for a 3rd party ticket system.

John