How to install SSL to the main domain which has 2 domain pointers

W

We-Johnny

New member
Joined
Apr 17, 2022
Messages
4
There is an issue for SSL installation need your help. I can not install the SSL to the domin successfully. I had added the parsing record of SSL verification in the DNS management, but it does not take effect. When I verifies the SSL on the SSL certificate platform verifies, it prompts that the CNAME value does not match. The SSL is TrustAsia SSL.

The domain has 2 domain pointers, I don't konw if the issue is caused by this reason.

How can I solve this problem?

Thanks~
 
Is ths DNS of your domain pointed to your Directadmin server? Did you add trailing dots?

Code: 
verificationcode.yourdomain.com.     CNAME     verificationdomain.com.
 
Zhenyapan said:
You must add records in dns where your nameservers pointing to.
Click to expand...
Thank you for your reply! Already added records in dns of the pointing domain, but the verificaon still failed, it prompted "CNAME value is not match".
 

Attachments

  • 1.png
    1.png
    28.7 KB · Views: 133
wtptrs said:
Is ths DNS of your domain pointed to your Directadmin server? Did you add trailing dots?

Code: 
verificationcode.yourdomain.com.     CNAME     verificationdomain.com.
Click to expand...
Thank you for your reply!
Yes, main domain and pointer domain all are pointing to the same server, I checked A reocrd in DNS are same.
The SSL verificaioncode is a CNAME record, not a code, attached is the screenshot of CNAME value for the SSL verification.
 

Attachments

  • 2.png
    2.png
    31 KB · Views: 109
You forgot a trailing dot on the right part of your record, so Directadmin automatically added '.sumwic.com.' after '...trust-provider.com':

Code: 
$ dig cname _e3cec405611893343ca398a9d230d572.sumwic.com

;; ANSWER SECTION:
_e3cec405611893343ca398a9d230d572.sumwic.com. 3600 IN CNAME AACC19C68237DEA1C576144CB8BBB13C.09D190160C756EF6680ED267B994E92C.TTDry67e2e.trust-provider.com.sumwic.com.

To resolve this, just add a dot . after AACC19C68237DEA1C576144CB8BBB13C.09D190160C756EF6680ED267B994E92C.TTDry67e2e.trust-provider.com. in your Directadmin DNS settings. It can take a while for the DNS change to be recognized by your SSL provider.
 
wtptrs said:
You forgot a trailing dot on the right part of your record, so Directadmin automatically added '.sumwic.com.' after '...trust-provider.com':

Code: 
$ dig cname _e3cec405611893343ca398a9d230d572.sumwic.com

;; ANSWER SECTION:
_e3cec405611893343ca398a9d230d572.sumwic.com. 3600 IN CNAME AACC19C68237DEA1C576144CB8BBB13C.09D190160C756EF6680ED267B994E92C.TTDry67e2e.trust-provider.com.sumwic.com.

To resolve this, just add a dot . after AACC19C68237DEA1C576144CB8BBB13C.09D190160C756EF6680ED267B994E92C.TTDry67e2e.trust-provider.com. in your Directadmin DNS settings. It can take a while for the DNS change to be recognized by your SSL provider.
Click to expand...
It was worked after I added a dot, thank you for your help~
 
You must log in or register to reply here.
Back
Top