How to match Apache process

[befree33]

I'm migrating my websites to my vps webhost from my old webhost. I have a Wordpress plugin, W3TC, which states that:

W3 Total Cache Error
Current process is run by forward:forward (503:504) but owner of created files is apache:apache (48:48). They should be the same. Talk with your host about this issue.

Could someone show me how to update this Apache process so I can get this plugin to work? Or send me instructions to update this Apache process?

 

[nobaloney]

vps webhost

I'm not sure what you mean by this, but the answer may not be imortant.

How did you move the site(s)?

If you uploaded everything using ftp as your site user (which I'm presuming is forward) then all files should be owned by forward. If they're owned by apache, then where are these files (you might need to the plugin documentation to know where the files are)? Because you probably simply need to change the files to chmod forward:forward.

You can likely do the change from the files icon at the top of your DirectAdmin page, if you know to which files the error is referring.

Jeff

 

[befree33]

I was able to get the W3TC plugin working by adding a code in wp-config.php.

Could you tell me how "to chmod forward:forward" please?

For example, what is the specific command I use and which file do I add it to?

FYI: I'm using Wordpress and I'm on a vps Apache server.

 

[nobaloney]

You don't add it anywhere. If you've got root shell access as root (usually only if you own the server) then you run it from the command line on the files you want to change to that username.

For example:

# cd /path/to/directory
# chown forward:forward filename

If you don't know enough about systems administration to understand how to convert the example to your real-world situation, then what you need is a course in systems administration, and that's well beyond the scope of these forums.

In that case I'd recommend logging in to DirectAdmin as your username, and from the DirectAdmin file manager navigate to, and then set the check-mark, for the files for which you need to change the owners, and then click on 'Reset Owner'.

Jeff