HowTo: change/translate e-mail notifications sent to resellers/users when suspending

[Arcadius]

?How to change/translate e-mail notifications sent to resellers/users when suspending?

I mean which files shuold I edit for that?

Best Regards
A.

 

[DirectAdmin Support]

Hello,

cd /usr/local/directadmin/data/templates
cp reseller_limit.txt custom
cp user_limit.txt custom
cd custom
#edit the files in the custom directory.

John

 

[nobaloney]

Two questions...

1) are these sent by email or as messages

2) are they sent on a manual suspension, or only automatic?

I ask because the defaults don't seem to make much sense for a manual suspension, which could be for any reason.

Thanks.

Jeff

 

[DirectAdmin Support]

Hello,

They are just the warnings for when accounts are "approaching" the limits. They are messages in the message system with an email also going out containing a link to the message system. There actually is no notification for suspensions, manual or automatic... might be something to add.

John

 

[martynr]

suspension messages

One of our resellers got upset this morning because DA suspended his account (bandwidth over quota). He seems to think it was our fault and that we should "fix the problem with the server". He seems to have forgotten that he went over limit.......

However, is the suspension notification going to be added?

I was rather surprised to find out it wasn't already in.

Martyn