Hi all.
I think it's time to improve the Backups system for the rest of the levels in the control panel, for the moment the most complete, which is the ADMIN, is quite acceptable, missing some interesting options such as incremental backups, direct backups in remote, etc..., but in the RESELLER and USER levels, they seem incomplete.
While ADMIN has 4 steps: 1.Who, 2.When, 3.Where and 4.What, Resellers only have: 1.Who, 2.When and 3.Where and Users only have one option: "What". I do not understand why the same backup system and same options is not used in the three levels.
When one of our Resellers needs to make the backups of one of their clients, for example only from the web files, something very common nowadays since many have thousands of stored emails, we have to do it from the Admin panel and if any problem in that backup, the Reseller does not know it.
User level is much worse, constant problems with user accounts because they make a backup and to exceed the space allowed, account blocked or can not even backup because they do not have enough local space, without options to send it out.
For now, it would be appreciated if we can simply do the backups in the three levels with the same options, logically in the User level we do not need step 1, "Who".
Admin and Resellers: 1.Who, 2.When, 3.Where and 4.What.
Users: 1.When, 2.Where and 3.What.
Greetings and thank you.
I think it's time to improve the Backups system for the rest of the levels in the control panel, for the moment the most complete, which is the ADMIN, is quite acceptable, missing some interesting options such as incremental backups, direct backups in remote, etc..., but in the RESELLER and USER levels, they seem incomplete.
While ADMIN has 4 steps: 1.Who, 2.When, 3.Where and 4.What, Resellers only have: 1.Who, 2.When and 3.Where and Users only have one option: "What". I do not understand why the same backup system and same options is not used in the three levels.
When one of our Resellers needs to make the backups of one of their clients, for example only from the web files, something very common nowadays since many have thousands of stored emails, we have to do it from the Admin panel and if any problem in that backup, the Reseller does not know it.
User level is much worse, constant problems with user accounts because they make a backup and to exceed the space allowed, account blocked or can not even backup because they do not have enough local space, without options to send it out.
For now, it would be appreciated if we can simply do the backups in the three levels with the same options, logically in the User level we do not need step 1, "Who".
Admin and Resellers: 1.Who, 2.When, 3.Where and 4.What.
Users: 1.When, 2.Where and 3.What.
Greetings and thank you.