Solved Incoming Mails

H

hmaddy

Verified User
Joined
Apr 17, 2019
Messages
288
All customers or hosting owners are telling that from today morning onwards, incoming mails are not receiving in their inboxes. what will be the issue behind this.?
 
start from logs:
/var/log/maillog
/var/log/exim/mainlog
/var/log/messages
check dovecot status
 
systemctl status dovecot
● dovecot.service - Dovecot IMAP/POP3 email server
Loaded: loaded (/etc/systemd/system/dovecot.service; enabled; vendor preset: disabled)
Active: failed (Result: exit-code) since Thu 2022-07-21 21:29:59 IST; 1s ago
Process: 1118886 ExecStart=/usr/sbin/dovecot -F (code=exited, status=89)
Main PID: 1118886 (code=exited, status=89)

Jul 21 21:29:59 myserver.com systemd[1]: Started Dovecot IMAP/POP3 email server.
Jul 21 21:29:59 myserver.com dovecot[1118886]: doveconf: Error: Couldn't load plugin /usr/lib/dovecot/settings/li...9.1))
Jul 21 21:29:59 myserver.com dovecot[1118886]: doveconf: Error: Couldn't load plugin /usr/lib/dovecot/settings/li...9.1))
Jul 21 21:29:59 myserver.com dovecot[1118886]: doveconf: Error: Couldn't load plugin /usr/lib/dovecot/settings/li...9.1))
Jul 21 21:29:59 myserver.com dovecot[1118886]: doveconf: Fatal: Error in configuration file /etc/dovecot/conf.d/9...ength
Jul 21 21:29:59 myserver.com systemd[1]: dovecot.service: main process exited, code=exited, status=89/n/a
Jul 21 21:29:59 myserver.com systemd[1]: Unit dovecot.service entered failed state.
Jul 21 21:29:59 myserver.com systemd[1]: dovecot.service failed.
Hint: Some lines were ellipsized, use -l to show in full.
 
So try to disable this plugin or reinstall it. Check this conf. If you don't have any custom configs in dovecot - you can try to rebuild it.
 
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