Installing SSL problem

MBCLA

Verified User
Joined
Sep 7, 2013
Messages
11
Hello,

i need some help with SSL installing, beucase i don't know why i can make it.

So, i have user called "tt33" which i created through admin level, so i don't have any reseller.

1. Admin Level -> IP Management -> i choose admin here and click on assign button

2. Reseller Level -> List Users -> tt33 -> Modify User username, and here i have "Set IP To: 1.1.1.1(example) tt33's current IP" and "Current IPs: 1.1.1.1(example), IP Type: Main".

Then i log in with tt33 user and go to:
1. Advanced features ->SSL Certificates and i get error "you can only add a certificate if you own the ip you are using:"

And now i really don't understand where is the catch, because i think i did everything correctly?

I want to note that my machine is VPS, and i have only 1IP, but support of my hosting told me:

"You already have dedicated IP. It is your main VPS IP address and you should be able to use it for your website SSL hosting. You can host 1 SSL protected website per 1 dedicated IP address. If you need to host second SSL protected website, then you need second IP address."


So can u give me some good advice how to make it work? :o

Thanks
 
2. Reseller Level -> List Users -> tt33 -> Modify User username, and here i have "Set IP To: 1.1.1.1(example) tt33's current IP" and "Current IPs: 1.1.1.1(example), IP Type: Main".
Is 1.1.1.1 the Server IP? Or a new IP# youi've added and assigned to the reseller?

Your post doesn't make this clear to me.

Jeff
 
If you have or can get a separate owned IP# for the site, then do so; that's the best way :).

Or if you've only got one IP#, if you only need one Certificate for one site, you can use a Shared Certificate; see this knowledgebase article.

You can even also buy a multi-domain Certificate and use it to secure multiple domains with the same shared Certificate for different domain names, or a wildcard certificate to secure multiple subdomains of the same domain name.

Jeff
 
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