Issue after restore account

J

jdn1976

Verified User
Joined
Mar 30, 2020
Messages
107
Hello I have restored a cpanel account on directadmin using full backup of cpanel and cpmove.

The only issue that shows after restore:
Cannot find creator 'infinitw' when restoring 'user.infinitw.recotec.tar.gz'. Reverting to 'admin'
restoreFromFile: Unknown usertype for account 'recotec'

The problem is when I go to DirectAdmin is not showing the account on Show All Users. Is not showing on DNS Administration and Custom HTTPD Administration.
But if I try to create the account on direct admin says that the user already exists.

When I type on SSH:
[root@servidor recotec]# ls
backups cache domains public_ftp tmp
[root@servidor recotec]#

[root@servidor recotec]# du -sh
7.8M .
[root@servidor recotec]#

It should be using around 8 Gb.

Question:
How do I deleted the entries once is not showing on DA? And it says when I try to add user says already exists?
 
Manually add it to /usr/local/directadmin/data/users/admin/users.list and then you should be able to delete the user.
 
@floyd the users.list is blank.
What commands should I use to add manually in order to delete the user from DA?
 
If the users.list is blank then you don't have any other users under admin. Simply add that username to the users.list and then login as admin in DA and delete that user. Then you can start over from the beginning with the cpanel to DA conversion.
 
@floyd right I have add user recotec to users.list and saved the file.
But when I go to DA panel, and Show All User and type user recotec:

No Data to Show

any more ideas?
 
I am seeing that its a lot harder than it used to be to correct things. I don't have a good straight forward answer for you. I could work through it myself but its a multi-step process.
 
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