someguy1234
New member
- Joined
- Apr 23, 2021
- Messages
- 4
Hello,
I purchased a free license last year and imported my cpanel backup from another provider. I've used directadmin ever since 2009 in a previous company I owned.
I renewed my free license (for a personal project) and attempted to add a MySQL database. The system told me I was over my limit for users, which is not making much sense because I only have one user outside of "admin" which was precreated.
My question is:
* Why will DA not allow me to add MySQL databases, but I can add/manipulate other areas?
* Why did DA allow me to create a condition where I was violating my license?
* Without support for the free edition, what could the community do to help?
Also DA staff, the website shows "[email protected]" under the contact page. I emailed that for support, then Mark told me to open a ticket, which then I was told to use the forums because it's a free version. The confirmation email for the forums was in the Junk folder for O365 by default, also a little concerning.
It's a little frustrating to have the software allow such a condition (bug?), then be unable to have any help with it (even though its not something I have done)
If I can't get this resolved in a few days I'll just convert everything back to ansible for the stack and be done with it. If anyone has noticed this issue, please let me know, I am getting a little tired of wasting time on the software.
I purchased a free license last year and imported my cpanel backup from another provider. I've used directadmin ever since 2009 in a previous company I owned.
I renewed my free license (for a personal project) and attempted to add a MySQL database. The system told me I was over my limit for users, which is not making much sense because I only have one user outside of "admin" which was precreated.
My question is:
* Why will DA not allow me to add MySQL databases, but I can add/manipulate other areas?
* Why did DA allow me to create a condition where I was violating my license?
* Without support for the free edition, what could the community do to help?
Also DA staff, the website shows "[email protected]" under the contact page. I emailed that for support, then Mark told me to open a ticket, which then I was told to use the forums because it's a free version. The confirmation email for the forums was in the Junk folder for O365 by default, also a little concerning.
It's a little frustrating to have the software allow such a condition (bug?), then be unable to have any help with it (even though its not something I have done)
If I can't get this resolved in a few days I'll just convert everything back to ansible for the stack and be done with it. If anyone has noticed this issue, please let me know, I am getting a little tired of wasting time on the software.
