License Error Fresh Install DA

[El CapitanPH]

Hello I'm using Dedicated Server with Trial License key

I already try to change OS from Almalinux to Ubuntu 20 still same error

2022:01:10-15:09:01: [fatal] directadmin service is not running, refusing to run error=unable to get license info: Get "http://unix/license": dial >

I try already to restart , start directadmin admin still same error

 

[DirectAdmin Sales]

Hello,

Is it possible in the past that you installed the trial license on a server with a different IP address? Our trial licenses lock to first IP used. If you try to install the license somewhere else, it would fail.

 

[El CapitanPH]

Hello,

Is it possible in the past that you installed the trial license on a server with a different IP address? Our trial licenses lock to first IP used. If you try to install the license somewhere else, it would fail.

Yes that's correct i installed this on vps server and remove it i just change the ip on the dashboard.

 

[DirectAdmin Sales]

Dashboard IP change won't help, unfortunately. Once a trial is used on one server/IP, it cannot be used on another. You would need to create another account and generate a new trial.

 

[El CapitanPH]

Dashboard IP change won't help, unfortunately. Once a trial is used on one server/IP, it cannot be used on another. You would need to create another account and generate a new trial.

I see thank you i will create a new trial , it is possible to get a license trial for Solo ?

 

[DirectAdmin Sales]

At the moment our trial license is unlimited domains. Solo (Personal) license just means you have to stay logged in "admin". So if you just login as admin with the trial license, that is the same as having our Personal license