License IP Address Change

[kaantukek]

Hello,

I asked for a rope change.

When is the forecast finished?

What can I do to make it fast?

 

[SeLLeRoNe]

How did you make the request? Did you use the ticketing system?

If yes usually you should receive a response within 24hrs.

Best regards

 

[kaantukek]

Yes, I sent a ticket. Can it be done 24 hours before?

 

[SeLLeRoNe]

Before than what? Please consider that DA Staff lives in USA, so they also have a different timezone, i usually get the response the morning after.

Best regards

 

[kaantukek]

Can not this be done quickly?

 

[SeLLeRoNe]

Well, it doesn't depend on me.

Sorry

Best regards

 

[zEitEr]

If I don't miss anything License IP can be changed in Client Area. Don't you have access there?

 

[Richard G]

It still has to be approved after the change in the Client Area before the change will take effect, but this should be no issue and is normally done within 24 hours.