Mail able to send but not receive.

A

Antowns

Verified User
Joined
Aug 9, 2009
Messages
10
Hello,

For some reason on my VPS i'm able to send e-mail but not receive. I would provide more information but thats just it. If theres any information you require to help you diagnose the issue please let me know how to get it and i'll post it here!

Thanks,

Anthony
 
exim mainlog file should give information at least for know if email reach the server, if they dont, is a dns problem...

check /var/log/exim/mainlog
 
If you give us the email address or at least the domain we can check it for you.
 
Hi,

I've just sent another e-mail and looked at my mainlog and found no entries for it. The only entries i'm seeing are mail cron jobs.

An e-mail to test would be [email protected].
 
tested to send an email error was:

Code: 
server after RCPT TO:<[email protected]>: host mail.v-networks.net [217.23.3.92]: 550 "Unknown User"

then email came back and

Code: 
This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

  [email protected]
    SMTP error from remote mail server after RCPT TO:<[email protected]>:
    host mail.v-networks.net [217.23.3.92]: 550 "Unknown User"

So, seems that your server dont is configured for user [email protected]
 
Code: 
>cat mainlog | grep 1NuRT3-0002K3-6P
2010-03-24 15:21:57 1NuRT3-0002K3-6P <= [email protected] H=89-97-218-88.ip19.fastwebnet.it ([10.10.11.119]) [89.97.218.88] P=esmtpsa X=TLSv1:AES256-SHA:256 A=plain:admin S=7346 [email protected] T="test" from <[email protected]> for [email protected]
2010-03-24 15:21:57 1NuRT3-0002K3-6P => [email protected] F=<[email protected]> R=lookuphost T=remote_smtp S=7484 H=mail.v-networks.net [217.23.3.92] X=TLSv1:AES256-SHA:256 C="250 OK id=1NuRTS-0001Q4-H4"
2010-03-24 15:21:57 1NuRT3-0002K3-6P Completed


email seems to be sent correctly
 
Hi,

Thanks for testing that for me and I just got the message but the weird thing about it is that I'm still not able to send e-mail myself from either gmail or o2.co.uk and they don't get delivered. No errors being returned at all.
 
maybe u go in spam folder into hotmail account, try reply to my email so i can check if you reach me. tell me when you sent so i can check log if my client dont get it.
 
Hi,

Thanks for all your help. It seems now I'm only getting issues with gmail mail being delivered however I created a hotmail account and re-sent my o2 mail and it got delivered. I don't know whether this has anything to do with me messing around and updating software on the VPS. I reloaded the default exim.conf and updated dovecot and rebuilt.
 
Theres no issues with mail being sent from the server. Its mail being received and delivered to the local mailbox.

Email sent from and to my hotmail account successfully.
Email sent from and to my o2.co.uk successfully.
Email sent from my Google Mail account failed but to my Google Mail account successful.
 
Yes, exim log now shows gmail but still doesn't appear in the inbox.

Code: 
2010-03-24 19:32:10 1NuTV4-0006gA-QW <= [email protected] H=localhost.localdomain (v-networks.net) [127.0.0.1] P=esmtpsa X=TLSv1:AES256-SHA:256 A=login:testaddre$
2010-03-24 19:32:13 1NuTV4-0006gA-QW => [email protected] F=<[email protected]> R=lookuphost T=remote_smtp S=626 H=gmail-smtp-in.l.google.com [209.85.220.50] C="$
2010-03-24 19:32:13 1NuTV4-0006gA-QW Completed
 
Code: 
2010-03-24 19:32:10 1NuTV4-0006gA-QW <= [email protected] H=localhost.localdomain (v-networks.net) [127.0.0.1] P=esmtpsa X=TLSv1:AES256-SHA:256 A=login:testaddre$
2010-03-24 19:32:13 1NuTV4-0006gA-QW => [email protected] F=<[email protected]> R=lookuphost T=remote_smtp S=626 H=gmail-smtp-in.l.google.com [209.85.220.50] C="$
2010-03-24 19:32:13 1NuTV4-0006gA-QW Completed
I see FROM [email protected] TO [email protected]. THis could end up in your gmail spam folder.

I thought the problem you were describing was the other way.

[email protected] ----> [email protected] (FAIL)
Click to expand...

You need to look in your log for
Code: 
<= [email protected]
 
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