Mail-Client unable to login...

isoldier

New member
Joined
Jul 25, 2011
Messages
7
Hi,

I need a solution for the following problem:

In our office are 5 people using one mail-adress ([email protected]).
By logging in this account others cant use it anymore. So we cant login with two or more accounts.


Any solution?


Thx.
 
Is it your server? If not, then you need to contact your hosting company.

If it is your server, you may be able to do this; make sure your server is using Dovecot/maildir for email. If you're not sure what I mean, search these forums and first determine which you're using.

The right way to do it is to give everyone their own mailbox, and to create a forward to send the email to all mailboxes.

Jeff
 
Is it your server? If not, then you need to contact your hosting company.

If it is your server, you may be able to do this; make sure your server is using Dovecot/maildir for email. If you're not sure what I mean, search these forums and first determine which you're using.

The right way to do it is to give everyone their own mailbox, and to create a forward to send the email to all mailboxes.

Jeff

Ofc. Everyone already has his own mailbox but we have a share-account which has one mailbox for our [email protected] and everyone has to check mails of this mailbox with imap.
Forwarding wouldnt solve our problem.
 
Any solution?

The first way, create 5 personal email boxes, and create a forwarder with name of existing email. Forwarder should forward email to all 5 boxes. And still they can send emails from the main (common) email box, using different credentials to connect to SMTP server.


The second way, create 5 personal email boxes, and use fetchmail. And fetchmail would deliver emails from common email box to your personal email boxes. And still they can send emails from the main (common) email box, using different credentials to connect to SMTP server.


The third and the best way (I think) is to use a helpdesk, so called a ticket system. There is a lot of them for free and paid.
 
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