Mailing List Eliminate From: "On Behalf Of"

My bet is that only your users who use Outlook and/or Outlook Express see this.

What you're seeing is Outlook's interpretation of the headers mailing lists use, because the mailing list manager (in this case majordomo) is sending the email from mailing list address, but with the "From" as the poster.

It may be configurable in O/OE, but I'm not sure, since I use neither.

Jeff
 
Jeff,

I did some tests and you are correct this does seem to be an Outlook/OE issue.

This does not happen in Horde, Yahoo Web Mail or Mozilla Thunderbird.
 
keefe007,

I'm interested in your idea but I'm having trouble understanding what you are reffering to.

Are you reffering to the Outlook setting "Replay E-Mail" for the user's account?

Are you saying that if the "Replay E-Mail" setting is different than ?, then this will happen?

Please elaborate further if you can.

Thanks
 
The user said he was having this problem occur when he sent out mailing lists. The Return-Path: header is usually something that mailing list managers specify so that you don't get a ton of bounce-back messages for bad email addresses.

I don't beleive that you can set a Return-Path: in Outlook or Outlook Express, but most mailing list managers allow you to specify the Return-Path address.
 
keefe007,

I'm not sure how much experience you have with DA or the Mailing List manager (Majordomo) built-into it. But that is where we are trying to solve this problelm.

In the Mailing List settings the only option that appears related to this would be "Reply-To". That field is set to the email address of the mailling list. Should this be set to something else?
 
Reading the sample list-owner-info file here, you can probably figure out how to download your list config file. I don't recall if the list config file sent out by DA is documented or not, but if it's not, you can probably rewrite it with documentation following the instructions in the sample list-owner-info file.

Following the documentation you should be able to see if you can change the list's return-path header.

Jeff
 
Thank you for providing the sample list owner file.

I spent some time going through it and I was unable to determine a way to change the mail headers.

Now that we discovered this is an issue exclusive to Outlook/OE, the issue is no longer a severe problem.

Although if anyone does figure out a way to get Outlook to display the headers without the "On behalf of" text I would love to hear about it.

If we manage to solve the issue first we will post the solution here.
 
I haven't used Majordomo extensively in several years.

Perhaps you should ask the question on majordomo-users.

Jeff
 
the solution i found for this (as to setting up helpdesk stuff) is to add the user under trusted users in /etc/exim.conf
 
Right now "majordomo" is already on the list of trusted users. Is that what your were reffering to?

If I try to add the email address associated with the mailing list or even any email address into the list, I get an error message saying the user cannot be found and exim won't start.

What should be added to the list of trusted users? Majordomo, the mailing list owner, etc.?

Thanks
 
well mine was a bit differente situation but yes that is what i'm talking about.

i was using perldesk at one point and it was doign that, since i was running the pl files under the user admin, i had added admin to my trusted users and that problem went away.

not sure why it is doing this for you, it is probably defaulting to the hostname or something, but i honestly do not use majordomo, just thought maybe your trusted users was missing it for some reason.
 
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