Mailog Help

jim.thornton

Verified User
Joined
Jan 1, 2008
Messages
334
On my server there is a website running Bamboo Invoices. This script works fine and it sends emails to everyone except for one email address. For some reason this person continually says that they didn't get the invoice via email however I can send it out through other methods (ie. Gmail, Hotmail and Email client -- not routing through my SMTP server).

This is the error message I keep getting in /var/log/exim/maillog:
Code:
2012-11-01 11:39:46 1TSWg3-00063b-NE == [email protected] R=lookuphost T=remote_smtp defer (-53): retry time not reached for any host

I'm not sure what this is telling me. Can someone please help me trouble shoot this?
 
Code:
/usr/sbin/exim_tidydb -t 1d /var/spool/exim retry
/usr/sbin/exim_tidydb -t 1d /var/spool/exim wait-remote_smtp
 
Last edited:
I'll let scsi respond to your question but I'll point out that for some reason the mailserver for domain.ca doesn't like your server and isn't accepting the email immediately. Perhaps it's accepting it after a delay; perhaps not. You'll need to ask their postmaster why they're not accepting the email.

Jeff
 
I have a Zimbra server which is being used as a relay. A script on the DA server is trying to send out an email using my Zimbra server but for some reason it is not getting to my Zimbra server and I don't know what to look for.
 
If the remote server delaying your outgoing mail is your own Zimbra server, then the logs on that server should be able to tell you why.

Jeff
 
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